ÖZEN ELEKTRONİK ENDÜSTRİYEL SİSTEMLERİ SAN. VE TİC. LTD. ŞTİ. is committed to protecting your privacy and the security of your personal information. This policy explains what data we collect when you visit or make a purchase at www.ozenelektronik.com.tr, how we use it, and how we keep it safe.

For the full formal disclosure including your legal rights and data controller details, please see our Personal Data Protection Policy (KVKK).

We collect personal information in the following situations:

Orders and purchases: Your name, company name, billing and delivery address, phone number and e-mail address.

Payment: Payment method type and billing details. Credit card numbers, CVV codes and expiry dates are transmitted directly to our bank's secure 3D Secure infrastructure during checkout and are never stored on our servers.

Contact form: Your name, e-mail address and the content of your message.

Technical data: IP address, browser type, operating system, visit date/time and cookie data. This information is recorded automatically to ensure site performance and security.

– To process and fulfil your orders
– To complete payment transactions
– To respond to your enquiries and support requests
– To comply with legal obligations (tax, accounting, e-commerce legislation)
– To maintain and improve the security and performance of our website
– To send commercial communications where you have given your consent

We do not sell or rent your personal data to third parties. Data may be shared only with the following parties and for the stated purposes:

– Courier / logistics companies: Name, surname and delivery address for order fulfilment
– Payment service provider (bank / virtual POS): For processing your payment
– Authorised public authorities: Where required by law

We protect your data against unauthorised access using SSL/TLS encryption, 3D Secure payment infrastructure and access controls, among other technical and administrative measures. Please note that no method of transmission over the internet is 100% secure.

Our website uses essential cookies to provide core functionality such as shopping cart management and session handling. You can manage or disable cookies in your browser settings; however, some features of the site may not function correctly if you do so.

Your personal data is retained for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal retention periods. Order and invoice records are kept for 10 years as required by Turkish tax legislation.

Under Turkish Law No. 6698 (KVKK) you have the right to access, correct, delete and object to the processing of your personal data, among other rights. To exercise these rights, please use the contact details provided in our Personal Data Protection Policy.

This Privacy Policy was last updated in May 2026. Any significant changes will be announced on this page.

For enquiries: sales@ozenelektronik.com.tr